laserjet pro mfp m130nw will not connect laptop but works with phone

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hi, I have printer but I can’t connect with my laptop but it’s work on my phone . laser jet pro MFP M130nw

venmartin Changed status to publish August 13, 2018
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JohnCash2 (anonymous) 0 Comments

Is the printer and the laptop connected to the same wireless network? The issue causing this could be due to the Printer Drivers. Did you download and install the drivers from the hp support website? If not, you can download the driver from the hp support website here
https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-mfp-m130-series/9365370/model/9365372
If the issue still persists, i recommend you to delete the printer drivers at the root level and retry.
Open Programs and Features, Select your HP Printer, Select Uninstall
Open Devices and printers, search for your HP printer, right-click on it and choose `Delete’ or `Remove Device’
Press and hold “Windows key + R” key together, Type printui.exe /s and hit enter (there is a space in between “printui.exe” and “/s”) Click on the Drivers tab Look for HP Printer driver. If you see it Click on it and click Remove at the bottom Select Ok Select Apply and Ok on the Print Server Properties windows. Reinstall the printer drivers back again and try.

venmartin Changed status to publish July 6, 2018
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