having trouble with the scan to computer using the touch screen with HP OFFICE JET PRO 8715

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I have a an HP OFFICE JET PRO 8715. I am having trouble with the scan to computer. I ran the scan doctor and it scans when I do the test. Whe I try to scan using the touch screen, I can’t get it to work,this problem had started yesterday

venmartin Changed status to publish September 6, 2018
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