The Epson error code 0x69 is a common issue encountered by the users of the device. Causes like the misconfiguration of your computer that is connected to your printer, circuit issues, motherboard failure, etc., can result in this error on Epson WF 3620 Printer, Epson WF 3640 Printer, and other such models. Problems with your printer’s ink or motor too can cause this particular error. At large, the 0x69 error code can indicate issues with the internal hardware of your Epson printing device. To fix it, you can reboot your device at first. Along with this, you can update your Windows system, check that your printer has no jammed paper, install the updates for the printer drivers, or use tools like the Troubleshooting Tool by Microsoft.
To know in detail about these fixes and the procedures to execute them, you can read ahead. Also, here you can learn more about the causes of this Epson printer error.
The Epson error code 0x69 is a general error that you may come across while printing a document on your WF 3620, WF 3640, WF 7610 printer. This error code indicates a warning hinting at the internal hardware problems. Till the time these problems are fixed, the error code may keep preventing you from printing or using the functions of your device.
The main cause of the occurrence of the Epson 0x69 error code in this printer is the wrong configuration of the system files of the device in the Microsoft Windows Operating Systems. There can be other causes too that may be leading to this error. Some of these causes of the error have been listed below:
When the Epson printer error 0x69 occurs, you should reboot the device. If rebooting doesn’t help on your Epson L1455, WF-7610, or WF-7620 Printer, use Microsoft’s Troubleshooting Tool. Along with this, you can clean the printhead and nozzles of your machine, clear the hardware issues, update the printer driver, etc.
If you encounter this error in your Epson WF3640 Printer, WF3620 Printer, or any other model of the brand, then you can troubleshoot it by following the manual mode as well.
If you are using your Epson printer on your Windows PC, then ensure that the computer’s OS has been updated. In case the updates have not been installed, the Epson printer error 0x69 may be getting generated. To check for the updates, as well as install them, go to the Start Menu of your Windows computer. Using the option of Search, write Windows Update and open the most suitable option from the results. In the dialog box that now opens, select the option of Windows Update. Once the process hits completion, you will have to reboot your Windows computer.
Please Note: It is suggested that you should at least have Windows 7 operating system installed on your computer system, if you are working on Epson WF3640 & WF3620 Printer, as the older versions are not compatible with the same.
If the printout is successfully received, then the Epson printer code 0x69 error will have been fixed.
When the cartridge door of your Epson printer isn’t completely or correctly closed, the 0x69 error may be witnessed. To check that the door has been closed in the right way, or to make the necessary changes, you can turn off the device. Then you can remove the cables and cords connected to it. Followed by this, remove the connection between your Epson printer and computer. When the device is completely off and devoid of any charge, remove the front cover, look for the cartridges, and then close the door. After all this has been done, you have to start over your printing device as well as your computer.
Thus, the cause leading to the 0x69 error code in Epson printers will be removed. Now, you will be able to use your printer without finding any difficulties.
Please Note: Certain users of Epson printers may not have used their devices for many days. The devices may have entered the sleep mode. While your device may seem to be turned off, it may actually be in this mode. You can tap any of its buttons for bringing your Epson printer out of that mode. After this, you can turn it off and then proceed with this fix.
Please Note: When the “Power” key is pressed by you for some time, it will become completely discharged.
Please Note: In case the position of the ink cartridges does not seem to be correct, safely take them out. Then you can position them again. If there is a need to change or reset them, then you can get more information about the same here.
Jammed paper stuck in your Epson printer can give rise to many problems. The Epson 0x69 error code is one of these problems. As you can guess, the simplest way to remove this error code is by doing away with the jammed paper. You can manually inspect the different parts of your Epson printer to check for the presence of any bits stuck inside. In case the bits or any other elements that can cause obstructions are found, gently take them out. While inspecting for and removing these elements of the paper, in case any printer parts are removed by you, place them back. Now, try to use your printer. You can also give a test print to check whether or not the error has been resolved,
The Epson printer error code 0x69 can be settled by unplugging your printer for some time as well as checking the interiors of it. While checking the interiors, you will have to ensure that no pieces of jammed paper, any obstructions, or unwanted elements are found inside. If they are found, then you can remove them one by one without inflicting much force in your actions. Eventually, the Epson WorkForce error code 0x69 will stop occurring.
While using your Epson printer, you may be coming across some problems that may be responsible for the Epson code 0x69 error. There can be chances that your device’s cartridge may be causing it. Therefore, we will advise you to remove your printer’s cartridges. Prior to removing the cartridges, ensure that the device is completely off.
Microsoft has been providing the users with a troubleshooting tool for dealing with printing problems. When an Epson printer user is faced by these problems or error codes like 0x69, this tool can be used. You can open your browser and search for this tool. Then you can start downloading and installing this tool. When the installation is over, you can start running the tool. Give it some time to detect the reason behind the Epson.com error code 0x69. Once the reason has been found, use the tool to repair the error code.
Also Read:- How to Fix Epson Error Code 0x97 on WF 3620, Epson WF 3640?
As has been reported by certain users of Epson printers, the dirty printhead and nozzles of their devices were resulting in the error 0x69. As these parts were cleaned and the dirt was completely removed from them, their Epson printers started working in the correct way.
Should you too like to clean these parts, you can turn off your machine, check for the Ink Out light, run the printing software for Epson, and then go to the Utility tab. In this tab, you will find the Head Cleaning option. You will be provided with the instructions to use this option when the selection is made for the same. After following these instructions, error 0x69 in Epson printers will stop making its appearance.
More details relating to this fix can be found below:
Please Note: The flashing of the “Ink Out” light can suggest that your printer’s printhead cannot be cleaned. In that case, the ink cartridge will have to be replaced. Afterwards, you can clean the printhead.
Please Note: While the instructions are being carried out by you, the “Power” and “Ink” lights will start flashing. Make sure that you do not power off your Epson printer in the midst of this cleaning cycle.
Please Note: While checking the nozzle check pattern that just got printed, if the nozzles are not dirty, then the print will be absolutely flawless. On the other hand, if the nozzles need to be cleaned further, then the print sample may not be clear. In that case, you can initiate the head cleaning cycle once again. Then you will have to print the nozzle check pattern one more time. This process can be repeated for as long as the nozzle check pattern does not produce satisfying results.
Many of you would understand that any issues with the Windows registry can result in unexpected problems. The error code 0x69 is one of those problems. To check whether the registry is problematic, you can head to Search and write regedit in it. As the Registry opens, you can choose the option of Computer. Followed by this, you have to click on Export by visiting the menu of File.
To know the further steps for checking the issues with the registry in Windows, you can read the 7 steps mentioned as follows:
After saving, you will be able to know whether or not there are any issues with the Windows registry. In case you find any issues, repair them to get over the Epson 0x69 error.
Epson printer models like WF7610, L1455, etc., that are facing hardware issues can also surface the error code 0x69. To remove the hardware issues on your device as well, you can check that the cartridges have been installed in the correct slots. Additionally, you can ensure that your printer’s parts are not affected by jammed paper or unwanted elements. Also, see to it that no dust is found inside your Epson printer.
The error code 0x69 in Epson printers can emerge when their nozzles are clogged. To unclog them, you can power off your Epson printer and disconnect it from your computer or laptop. You can head towards cleaning the nozzles by opening the case and accessing the printhead. With a wet paper towel, you can initiate the cleaning process.
The cleaning process for unclogging the nozzles has been elaborated below:
Please Note: While you wet the nozzles of your Epson printer, make sure that a suitable fluid for cleaning this part is used. Also, check that the fluid has a certain amount of ammonia present in it.
We hope that once these instructions have been correctly followed by you, the error code 0x69 will stop occurring on your Epson printer. In case this fix did not work, ensure that all the instructions were followed in the correct way.
Faulty connection is a usual cause of the Epson error code 0x69. To resolve it, you can check that the cables used in the connection are not faulty. In case you find that a cable is yielding the 0x69 error code, you can try changing or replacing it. In addition to this, if the port is not correctly working, then you can change that as well.
Another fix for doing away with the 0x69 Epson error is to update the printer’s driver if needed. To install the updates for the same, you can launch the Device Manager and locate your driver. By right-clicking on the Epson printer driver, you can find the option for updating it.
You can also prefer reading the steps shown as follows:
Connecting with the Epson Helpline Service should be the last measure to take. This measure will be recommended by us only if the Epson error 0x69 could not be resolved by now. The helpline service of the company will help you in identifying the cause of concern. It will also guide you in adopting the most suitable fix for getting rid of the Epson printer issue.
Important: The troubleshooting measures given in this post can be used for fixing the Epson printer code 0x69 on a range of models. Some of these models are inclusive of the Epson WF-3620 Printer, Epson WF-3640 Printer, Epson WF-7610 Printer, Epson WF-7620 Printer, Epson L1455 Printer, etc.
On different models of Epson printers like Epson WF-3620 and WF-3640 Printers, the 0x69 error can be seen when hardware problems occur. The error can also be witnessed when the important files relating to your printer are missing, the OS has been misconfigured, or the Windows registry is faulty. The easiest way to troubleshoot the problem, as we read, was to run the rebooting process for your printer. Additionally, we educated you about several other ways to fix this error code along with the needed instructions. We hope that you found these ways worth implementing on your device. Let us know which fix worked the best for you.
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epson l 1455 my sl no -x2sl000120 error cod fx 69
Dear sir I have scp 6000 printer only 18 month old suddenly print cyan full background colour after change catrige .The Epson technic.says it's it's a issue of head .The head is so costilier what can I do for this I believed that the Epson head has so long life but unfortunately I have failed.
I'm having trouble with the code 0x96 and I don't know what to do
This is BS. Either the solutions on this webpage were copied from other websites or other websites copied this solution. Even all of the same grammatical errors are on all the websites. In our case there's not even a Windows computer involved in the whole landscape. Yet most of the solutions recommend doing something with your stupid Windows computer. This is a wireless printer. There may not even be a computer involved at the moment.
Wow! This is a horrible printer. It never has printed clearly and when I changed the black ink tank for the first time, it started leaving striped of degraded print. Now in my attempt to clean the printer heads, I'm getting the error message 0x69 , this printer hasn't even lasted a year... GRRRRRRRR!!!!What a huge inconvenience to my business!
Tenho duas Epson L1455 com o código de erro 0x69. Ela é Eco tanque e não tem cartuchos, mas sim os dumper. Nada faz resolver esse problema. Estou muito danado com a Epson, pois essas impressoras são caras
Nothing worked. I have all these and other additional steps from other forums but none of them fixed my epson error code 0x69. Really frustrated with it, i will just throw this printer out my window and get a new one..
Force shutting down the printer by removing the cable from the printer rear end helped resolve my epson error code 0x69. Thanks
Thank you for your help. I unplugged the printer quickly after turning it on and it worked, the Error Code 0x69 has been fixed.
First my epson printer came with error code 0x69 and as soon as i fixed it, i get a blue screen error on my laptop. I am unable to do anything with my computer,but i am still able to print it using a phone. What could be causing this now?
Few months back, my epson showed the error code 0x69 after changing the ink cartridges. Not knowing what to do i took it to a local printer repair and got it fixed for $20. I think i got rob after reading the comments. If i recollect it correctly I may not have inserted the ink cartridge cover properly and never hear it snap locked. But thanks, i would remember to check for solution online first before rushing to a local repair shop
Yes that did it for epson error code 0x69. The printer ink cartridge latch should be push down a little bit to snap into its place. Thanks
Thanks Barbara Lynn. Same problem - Epson error code 0x69 and your solution fixed it- shut the ink cartridge holder cover all the way making sure it snaps into place.! Epson should include this type of simple issues in their instruction manual instead of breaking our head and wasting our time.
I have the same epson error code 0x69. This or the firmware updating did not work for me.
Anyone got their epson error code 0x69 fixed? I am facing with the same problem.
The last time my epson printer showed this error code 0x69 was while changing the ink cartridges and today the same error code popped up. This time i did not change the ink cartridges but it is showing me the error message.. What is with this error code 0x69??????? I have three epson printers with this error code and all of them are out of warranty. I need help to fix this asap,
Had this issue, spent a whole day fiddling with it, following every hint I could find online to no avail, finally called Epson and they said the WF 3640 would have to be replaced, and it was under warranty. Got the replacement printer, but first time I had to replace a cartridge (I did use name-brand Epson official brand new cartridge) it immediately gave the exact same error message the original had been giving. Unbelievably frustrating.
My epson printer give the same error message “ Printer error Turn the machine off and on again error code 0x69” i switched off the printer overnight but i still get the same error message the next day. What should i do next?
After spending an hour over the phone the epson technician concluded that my epson wf 3640 is faulty and it needs to be serviced. I had the error message and it was error 0x69. I believe for every error code they will have a manual and know what is the exact issue instead of doing all those troubleshooting steps and wasting one’s time. The steps mentioned here are quite similar to what the epson tech guy said to me but i think this issue is with the printer hardware gone faulty and not the software.
Never got a permanent fix for my epson error code 0x69. The issue keeps coming back.
Updating my Windows and Printer fixed my epson error code 0x69. Thanks for the useful tip. I was thinking to take the printer to a local technical to get it fixed. Thumbs up
but the question is that if updating the files is necessary but the printer is stand alone it has has to work even though not connected to the computer
am facing the same problem
i would very much appreciate if any one can provide genuine step to solve the problem