The Epson printer offline error on Windows 10, Windows 8.1, Windows 8, or Windows 7 usually hints at connectivity issues. When the physical connection of your Epson printer is loose or faulty, the device can go offline. At other times, when you have opted for the Use Printer Offline option on your Windows computer or laptop, an error message may be seen. While using Epson network printers, Mac users have also reported that the device went offline.
When such an issue is observed, checking the problem with the printer driver will be suggested. In addition, when your printer appears offline, you can ensure that it is able to communicate with your computer. To understand more about this problem, you can read this post and implement various troubleshooting measures.
In brief, here we have listed everything that has been focussed upon in this blog:
For an Epson printer showing offline on Windows 10, Windows 8.1, Windows 8, or Windows 7, the following could be the causes:
It is possible that your Epson printer is on but says offline as its status. To fix the issue, you can manually disable your printing device or reinstall it. In case the offline status can still be seen, you can clear the print queue. Afterward, you can initialize your wifi router and check your printer. If it displays the same problem, you can implement other fixes like checking the printer connections, removing the printer drivers, etc.
To acquire the directions for these fixes, you can consider going through the following sub-sections.
When your Epson printer is offline on Windows, you can manually disable its status via the Run dialog box. Using Run, you can launch the Control Panel and go to Devices and Printers. Then you can move to See What is Printing and remove all the checkmarks. After this, you can press the Printer button. Additionally, you have to choose the option of Set as Default Printer. Now, you can use your Epson device on Windows.
Below, you can go through the 8 steps of this fix for manually disabling the status of your device:
Note: Ensure that options like “Use Different Printer” and “Pause Printing” have not been selected.
If you believe that your Epson printer says offline but it’s not, then you can consider installing it again on Windows. On your Windows PC, you can go to Run and open the Device Manager using it. Accompanied by this step, you have to pick the Printer and Printer Queues option. You will be able to see your device. Right-click on your device and click on Uninstall to proceed. Now, going to the Run dialog box again, you can install your Epson printer one more time.
For reinstalling your Epson device after uninstalling it, you can use the following directions:
Certain issues with your computer may be preventing your Epson printer from printing. As a result of that, its status may be perceived as offline. To deal with the issue, you can ensure whether or not your device is able to print without the computer or even a wireless network. For checking the same, a nozzle check pattern can be printed. You can find the option for the same on the Control Panel of your printing device.
In case the nozzle check pattern doesn’t get printed, you can move it to the LCD of the printer. Ensure that no error messages are available on it. In case they are found, clear them. Now, print a nozzle check pattern one more time. We believe that the Epson printer says offline issue will get fixed.
At times, when the Epson wifi printer is offline, you can check whether or not there are any pending print jobs. If you find them, then remove all of them. Doing so will clear the print queue as well.
For clearing the print queue, you can go to Run and write services.msc in it. After this, you have to navigate to the Properties of the Spooler service. Hit a click on Stop and then open the Windows File Explorer. Using this, you have to visit the folder named Printer and delete every file present in it. Once this has been done, you can start the Spooler service one more time.
On the off chance that no success is received, you can consider initializing the router. More details associated with the same can be found in the upcoming section.
Initializing the wifi router, along with restarting your computer, can settle the problems with your Epson printer’s status. In case the router is generating any conflicts or bugs, your Epson printer will be offline but connected to wifi. To initialize the wifi router, its power cord has to be removed for some time. You can connect it later and then check the status of your printing device. After some time, you can start over your computer as well. Doing so will definitely help in removing the offline status issue.
Note: Due to unplugging the power cord of your wifi router, the connection for your other devices may need to be re-established if required.
Note: If you are able to print now and the error of printer offline is fixed on Epson, then you don’t need to perform the next step. However, if the status says offline even now, then you can continue reading below.
At times, you may see that your Epson printer is connected to wifi but is offline. This may be due to its connections. When connectivity issues occur, your printer may not be able to communicate with your computer. To fix that, you can check the physical connections of your device. Ensure that the wired connections are properly checked. In case they are loose, your printer’s status may show it to be offline.
While you check the physical connections of your Epson printer, see to it that the USB cable being used is working and in a suitable condition. If not, then you can consider replacing it.
In this section, we will be telling you about removing the Epson printer drivers as well as its packages. You can install them later once the printer offline problem on Epson gets fixed.
For removing the printer drivers and their packages, you will be required to use your system with administrative rights. You can go to All Programs from the Start Menu. Via Accessories, you can run the Command Prompt. You will have to enter a particular command in it for accessing the Print Properties. Here, you can remove the driver along with the package. Later, you can add your Epson printer.
The users of Windows 7 have often come across a situation in which the Epson printer says it’s offline. You can opt for the Use Printer Online option to fix the issue. In case this option has not been selected, such an issue may be arising on Windows 7 computers.
As you go through the following sub-section, you will get to know how this option can be selected on your system.
Sometimes, the Use Printer Offline option may have been selected on your Windows 7 computer. You can replace this with the Use Printer Online option. Consequently, your Epson printer’s offline status will get resolved. To select this option, you can open the Control Panel and go to Devices and Printers. As you right-click on your device, you can pick the See What’s Printing option. After pressing Cancel, you’ll come across the Use Printer Online option. Select it and then check the status of your device.
On observing a situation in which your Epson printer says offline on Windows 10/8.8/8, you can ensure that the Use Printer Offline option has been chosen. In addition, you can try repairing the spooler service in case it is slow or disabled. In case more help is required, you can choose to either update or reinstall the drivers for your Epson printer. Specifically, on Windows 8 and Windows 8.1, the product software for your device can be reinstalled to fix the status error.
To guide you more about these resolving measures, we have listed the directions in the following subsections.
Usually, when Epson wifi printers are being used on Windows 10 laptops or computers, the Use Printer Offline option may have been preferred. As a consequence of this, you may be unable to use your device for printing and other such tasks. To get rid of the problem, you can open the Device Manager. Here, you can make a selection for Devices and printers. When you witness the offline message for your printer, you can right-click on it. Afterward, you have to deselect the option of Use Printer Offline.
Your Epson printer should be online now. In case this fix has effectively worked, the error of the Epson wifi printer offline on Windows 10 won’t be present.
Should you find that your Epson printer is always offline on Windows 10, the spooler service may be a cause of it. This service is essential for normally using your Epson printer. In case the service is slow or disabled, you will have to repair or enable it as per the need.
For enabling or repairing the spooler service for the Epson printer on Windows 10, you can open Run. You can write services.msc in Run. The Service window will provide you with the option of Print Spooler. You can check its status. If it is stopped, you can right-click on the same and pick Start. The service will start working now.
Issues with the driver may be the reason why your Epson printer goes offline on Windows 10. Updating or reinstalling the Epson printer driver can be useful. To do so, you can head to the Control Panel. Using the Add or Remove Program option, you can find the program list. After selecting your printer’s driver from this list, you can uninstall or update it. For reinstalling the driver, you can go to Devices and Printers. Here, you will find the Add Printer option. Using this option, the driver can be added again.
The complete steps for doing this fix on Windows 10 can be found as follows:
Reinstalling the product software for your Epson printer can resolve its offline status. This can be done via the Control Panel on Windows 8, Windows 8.1 as well as Windows 10. In the Control Panel, you can find Setup. Using this, you can go to the option of Restore Default Settings. After selecting Network Settings, you can tap on Ok. After this, you can turn off your Epson printer and remove every cable that is connected to it. Then you can disable the Windows Firewall on your computer.
To know the remaining prompts for troubleshooting the issue of your Epson printer showing the offline status, you can read here:
For issues like the Epson printer keeps going offline on Mac or won’t print at times, you can check the print settings. If these are not correct, then you can reset them to fix the offline printer error. Along with that, you can ensure that no additional printer has been added for your Epson device. In case an extra printer has been added on Mac, you should consider removing it. This will enable you to use your Epson printer on your Apple computer.
Let us read further to know how these fixes have to be administered.
When the internet connectivity is low, the printing system may get affected. Thus, the Epson printer may be displaying the offline status on your Mac. You are required to visit the Apple menu. After selecting System Preference, you can enter the section of Printer & Scanner. When you find your device, right-click on the same. Then choose the Reset Printing System option. Accompanied by this, you will be prompted to provide your Mac credentials. Later, you can add your device one more time when the print settings have been reset.
Through these steps, when your Epson printer is offline, learn how to turn it online on Mac:
In case your Epson printer has been added multiple times on your Mac, you may be seeing the offline status while using the device. For removing the additional printer, you can move to the Apple menu. After this, find System and Preference. After finding the same, the option of Printer and Scanners has to be preferred. You will be required to switch to the section of Printer and Scanner for removing the extra printer in case added.
There are more directions that have to be followed after this. These directions can be found here:
The fixes presented in this blog can be implemented on the following Epson printer models:
|Epson 410 Printer||Epson 420 Printer||Epson 2540 Printer|
|Epson 3640 Printer||Epson WP 4530 Printer||Epson TM T88V Printer|
For different models of the Epson XP Printer series, if this error is observed, then our fixes can be applied. Some of these models have been shown here:
|Epson XP 200 Printer||Epson XP 310 Printer||Epson XP 400 Printer||Epson XP 410 Printer|
|Epson XP 420 Printer||Epson XP 440 Printer||Epson XP 610 Printer||Epson XP 620 Printer|
|Epson XP 830 Printer|
These models of the Epson NX Printer series are compatible with the resolving measures of this post:
|Epson NX 230 Printer||Epson Stylus NX 420 Printer||Epson Stylus NX 430 Printer||Epson Stylus NX 510 Printer|
Epson WorkForce Printers can also show the offline status error. For the models listed below, you can try using our fixes:
|Epson WF 545 Printer||Epson WF 645 Printer||Epson WF 845 Printer||Epson WF 2530 Printer|
|Epson WF 2540 Printer||Epson WF 2660 Printer||Epson WF 2750 Printer||Epson WF 3520 Printer|
|Epson WF 3540 Printer||Epson WF 3620 Printer||Epson WF 3640 Printer||Epson WF 7620 Printer|
|Epson WF 7720 Printer||Epson Artisan 837 Printer|
In this section, you can glance at a video tutorial to understand why your Epson printer stays offline on Windows 10. Along with understanding the same, you can also learn the best Epson printer offline fix on Windows 10. In the tutorial, we have explained the directions required for fixing the issue within a few minutes.
Moving forward, let us now browse through the most commonly asked questions relating to the offline status problem on Epson printers. The answers to these may help you as well.
Your Epson printer may be saying offline if its physical connections are damaged, faulty, or loose. Additionally, its settings may not be correct. You can try to reset these settings along with checking the cables and wires of your Epson printer.
When your Epson XP 310 Printer is offline, you should consider updating or reinstalling its drivers on your computer. If more help is required to fix the error, you can remove the printer drivers and packages.
To fix the offline status issue of your Epson 420 Printer, you can ensure that the Use Printer Offline option hasn’t been selected on your computer. Additionally, you can turn on the spooler service or repair it if needed.
The users of Mac can reset the print settings when their Epson printer says offline. In addition to this, they can check that their printer hasn’t been added multiple times. If so, then the extra printer should be removed. This will bring your Epson printer from offline to online.
Windows and Mac users often come across a situation in which their Epson printer goes offline. There can be various causes of this error. Some of these are inclusive of outdated Epson printer drivers and communication problems between the device and the computer. Fixing such a problem can be possible by working on these causes. You can reinstall or update the printer drivers. In addition, you can check that your printer is able to communicate with your system. You can also prefer to reset the settings of your printing device to bring it online from offline. We hope that after reading this post, the issue would have been solved by now.
We have more useful readings for you! Glancing at our fixes for the Epson printer printing blank pages issue will be of much help. Also, you can see the ideal measures to adopt when your Epson printer is not printing.