Hi, you can try these following steps for the error message User Intervention Required.
Download and run the HP Print and Scan Doctor provided from the link below
Sometimes the print file job send to print gets corrupted and causes this problem. So clear all the print queue
Reset the printer – unplug the power cord from the back of the printer while its powered on, wait for 2 minutes and plug the power cable back into the printer
Search in windows, “Troubleshooting” From the Hardware and Sound category Select use a printer click next to begin the printing troubleshooting tool