HP 3833 prints blank pages,also when attempting to copy the same result

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I am trying to get a HP 3833 to print. It prints blank pages, also when attempting to copy the same result. One time, I highlighted printed material on the computer and it printed it. The next time, blank page. The ink levels are fine. I’m trying to help an elder lady in our church and she bought this in December after Christmas and it has never worked.plese help……

venmartin Changed status to publish September 6, 2018
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The issue may be with the printhead of HP 3833. Therefore, it may sometimes print fine and other times not. You can clean the part either from your device’s control panel. Or, go to “Printers & Scanners” on Windows. Look for “Manage” here and then select “Printing Preferences”. Then “Maintenance” is the option that you need to use.

 

Understand this procedure better with this link: https://www.errorsdoc.com/hp/my-hp-printer-printing-blank-pages-how-to-fix-this-issue/

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