The Printer began to print the wrong colors. I did a printer printhead clean test and still had the issue. all the other colors comes out good and there is no issues when I print a document; the page alignment and quality is great but I cant get to print color photo because of this issue. the ink cartridges are new( about 2 months old) and It was working fine until a few days ago.
venmartin Changed status to publish August 13, 2018
It seems that you have performed most of the troubleshooting steps. Are you using genuine ink cartridges? If so then i recommend contacting the hp printer tech support and get help.
venmartin Changed status to publish June 12, 2018