HP Officejet 7610 , the error message “Missing or Failed Printhead

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I have an HP Officejet 7610 and have been haooy with it for the past 4 years that I have owned it. Suddenly, the message “Missing or Failed Printhead” appeared when O turned it on today. The last time I used it it was working just fine. I tried the HP instruction of leaving it on, unplugging, etc to no avail. It will not even allow self-maintenance to work. I need this extra large sized printer for my business/

venmartin Changed status to publish August 20, 2018
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