I have Office Jet Pro 8710 that will not scan-says it is scanning but feed is not working and I get a blank scan page
bilz Answered question November 21, 2019
HP 8710 Printer says its scanning but the feed is not working for which I tried using the Fix button which did not help me and wasted a lot of time. But then I got to know about SCAN DOCTOR and installed it. The SCAN DOCTOR helped me identify that I had installed two printers by mistake and this was the reason behind the issue HP 8710 Printer says its scanning but the feed is not working. I then deleted one of the default printers and continued printing.
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venmartin Changed status to publish November 21, 2019