HP OfficeJet Pro 8710 Printer Problem won’t color copy book page

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HP OfficeJet Pro 8710 won’t color copy book page. It will color copy from computer ,If I try to copy a book page on the copier by just placing the book face down and press Start Color is copies, but only in black/white, If I copy a file off of my computer files and print “Color”, it does copy in color.

venmartin Changed status to publish August 24, 2018
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