HP OfficeJet pro 8720 not working after updating the drivers automatically

4.18K views
0
0 Comments

My 8720 is not connected to my computer. It was just fine this morning until I received a directive to update my driver. Now it’s gone, and I have been trying for more than 2.5 hours to get it back on my own. Please help my computer to recognize my 8720 printer.

venmartin Changed status to publish August 13, 2018
Add a Comment
0
ryan oliveria (anonymous) 0 Comments

delete the updated printer drivers from the root level and reinstall the printer drivers. to do so uninstall the drivers from the Programs and Features. Delete the printer from the Printer Properties. Remove the HP printer drivers from the drivers tab, open the Run box and type in printui.exe /s to remove it.

venmartin Changed status to publish July 13, 2018
Add a Comment
You are viewing 1 out of 2 answers, click here to view all answers.
Write your answer.