i cannot get my HP OfficeJet 5255 All-in-One Printer to function

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i cannot get my HP OfficeJet 5255 All-in-One Printer to function. i am using dell laptop windiows 7 wired connection. its turning on and power lights are steady but will not print

venmartin Changed status to publish August 13, 2018
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Clarken (anonymous) 0 Comments

The printer drivers may have gone corrupted or missing, you can download the full featured drivers for your printer from the hp website and installed it back into your computer. If the issue still persist, you can run the HP Print and Scan Doctor software to check for issues and automatically fix it

venmartin Changed status to publish June 28, 2018
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