laser jet pro printer says its jammed but theres no paper stuck. how can i fix it?

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my printer says its jammed but theres no paper stuck in there. how can i fix it? laser jet pro mfp m426fdw

venmartin Changed status to publish August 13, 2018
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Sparrow00j (anonymous) 0 Comments

Sometimes a paper jam error pops up even if there is no paper jam, in such cases you can perform a printer reset to check if that resolves the issue. To reset your printer, unplugged the printer power cord from the back of the printer while the printer is still powered on. Wait for 30 seconds and then plug the power cord back into the printer and let the printer restart. This usually fixes the issue. If for some reason you are still facing with the same issue, you can follow these steps as mentioned by hp
https://support.hp.com/us-en/document/c03360597

venmartin Changed status to publish June 29, 2018
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