This occurs because you do not have the full featured printer drivers installed in your computer. You can uninstall the current printer drivers from the Programs and Features. Restart your computer and download and installed the full featured drivers for your printer by clicking on this hp website link https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-pro-mfp-m277-series/7089945/model/7089949. After downloading and while installing the drivers, connect the usb if prompted and follow the on screen instruction to complete the installation. restart both your computer and the printer after installation is done.