my Epson WorkForce 2630 isn’t recognizing black ink. Any suggestions?

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my Epson WorkForce 2630 isn’t recognizing black ink. I’ve taken it out, turned off machine, put back in, turned on. Several variations of in, out, on, off and now I give up. I thought one of the cartridges might have been an issue so tried a different new one and same issue.this is the first time replacing ink.Any suggestions?

venmartin Changed status to publish August 13, 2018
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