My HP Envy 5540 is no longer printing color copies

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My HP Envy 5540 is no longer printing color copies Had the issue for several weeks, before that was fine. It’s a wireless connection Can’t find a way to change settings on HP or Windows 10

Rick Bause Answered question August 20, 2018
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L. Roberts (anonymous) 0 Comments

Hi,
Please uninstall and reinstall the full feature printer software and drivers and follow these steps:
-Uninstall the printer software from the computer
-Download the full feature software and drivers by clicking on the link below
https://support.hp.com/us-en/drivers/selfservice/hp-envy-5540-all-in-one-printer-series/5447939
-Install the full feature software and drivers into the computer
-Once you have downloaded and installed the full feature software and drivers,

venmartin Changed status to publish August 20, 2018
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