Printer is printing solid black on the page rather than the document content

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Printer had been printing ok but suddenly started printing the whole page solid black. I have a HP OfficeJet 4650.

venmartin Changed status to publish August 13, 2018
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hermann (anonymous) 0 Comments

Is the cartridge a new OEM or remanufactured unit?
Reinstall the imaging unit; remove the toner cartridge unit and then the imaging unit. Reinstall the imaging unit and then the toner cartridge >> resend the printing job.
If the issue still persists, you will need to install a new toner cartridge into the printer to resolve this issue.
Let me know if this helped, thanks

venmartin Changed status to publish May 9, 2018
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