problem installing the software on my laptop my printer is 4650 all in one series

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Hi I have problem installing the software on my laptop my printer is 4650 all in one series i have downloaded the software and it just did not print

venmartin Changed status to publish August 13, 2018
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MinaTw (anonymous) 0 Comments

i suggest you first try to delete the printer driver at the root level and then reinstall the latest software and drivers for your printer and try again,
Open Programs and Features, Select your HP Printer from the list  and Select Uninstall
Open Devices and printers, search for your HP printer from the list, right-click on it and choose `Delete’ or `Remove Device’
Now, Press and hold together the “Windows key + R” key.
Type printui.exe /s  in the command box and hit Enter (there is a space in between “printui.exe” and “/s”)
Click on the “Drivers” tab, Look for HP Printer driver. If you see it Click on it and click Remove at the bottom, Select Ok, Select Apply and Ok on the Print Server Properties windows
Visit support.hp.com and enter your printer model number in the search box and download the HP Printer full feature software and drivers and install the software (connect the usb cable only when prompt)  
read this hp document for a better understanding about how to install Hp printer
https://support.hp.com/in-en/document/c03755890

venmartin Changed status to publish July 26, 2018
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