QuickBooks error 103 can be seen when users try to sign in to online banking and the credentials are not accepted by the banking website. If you have encountered this error code 103 in QuickBooks Online, you should immediately fix this problem.
If you are seeking help to resolve QuickBooks bank account error 103 then this guide is all you need. Here, we will enlighten you with the simplest ideas through which you can rectify the banking errors in QuickBooks Online. So, let’s get started!
Content Summary
This particular guide contains a brief description of QuickBooks Online error 103, its causes, and troubleshooting methods to eliminate the error.
What is Error Code 103 in QuickBooks Online?
QuickBooks error 103 is associated with an online banking error. While using QuickBooks online banking, if you see QuickBooks bank account error 103 on your screen, it indicates that your banking website is not acknowledging the credentials you have entered to log in.
Must Read: How to Merge Bank Accounts in QuickBooks?
In other words, your QuickBooks accounting software is no longer accepting the login details you are using. Thus, users are suggested to update their banking username and passwords in their QuickBooks Online account.
There can be other reasons that your software got affected by error 103 in QuickBooks Online. Therefore, we want you to understand the best possible causes of QuickBooks error 103 and then fix the error accordingly.
What are the Causes of QuickBooks Bank Account Error 103?
Although using the unacceptable credentials is the primary reason for error code 103, there can be other factors that might be affecting your QuickBooks accounting software. Some of the best possible causes are as follows:
- When the cache file and cookies are missing, the error is likely to appear.
- Bugs in the .msi file can also cause QuickBooks error 103.
- Using wrong or unacceptable login details can also trigger the error.
- The configuration that is required for your web browser is missing.
- Issues with QuickBooks configuration.
- Due to the bank connection error, you can face problems logging in.
- The approval request failed when enabling the hardware facility.
All the above factors can be the reason that you are facing error code 103 in QuickBooks Online. To avoid such an error, you can update the login details or you can use other troubleshooting methods to kick out this error from your QuickBooks account.
Troubleshooting Methods to Fix QuickBooks Online Error 103
If you are unable to login into your QuickBooks bank account then the first you should do is to verify the credentials you are using. Thereafter, you can try on other methods to troubleshoot the error. For instance, you can edit the login details, add a new bank account, disconnect the account, or enable third party access if required by your bank services.
In the following discussion, we will understand all these different ways with a step by step guide. This will fix the error code 103 in QuickBooks Online.
Method 1: Verify the Login Details
The first and foremost method is to re-enter the credentials for your banking account. To do so, you can navigate through the bank account details. To understand better, you can pursue the following steps:
- Click on the “Verify your credentials” link. This will open the window for your bank website.
- Here, you can enter the login details such as your “Banking User ID” and “Banking Password”.
- When you are done, log out of your account.
- Then, switch to the “QuickBooks Online”.
- After this, enter the same username and password in the required field.
- Then, hit the “update sign-in info”.
Once you are done following these steps, the banking account details, i.e., credentials would be verified. Now, this is possible that now you don’t see the QuickBooks bank account error 103on your screen.
Method 2: Enter the Bank Login Details in QuickBooks
In this method, you are required to log in to your QuickBooks bank account and edit details. This can be done for two purposes; when you want to edit the sign in details of an existing account and to add a new bank account. Let’s understand how to sign-in to your QuickBooks bank account in the following discussion.
Login to an Existing Connection
- Click on the “Banking” located on the left menu.
- Now, choose the “Credit card” or “Bank account” that you wish to update.
- Hit the “Edit” button.
- Click on the “Edit sign-in info”.
- In case your internet browser fills the details automatically, you need to clear it all. This makes sure that your browser does not enter the old login credentials.
- Now, add your username and password manually for the bank account. In case the bank displays a “Show” button then choose that button in order to confirm that the password is correct.
- Click on the “Update” button.
Login to the New Connection
- Click on the “Banking” option located on the left.
- If you are logging in for the first time then you should click on the “Connect account” button. In case you have connected to the account earlier, you should click on the “Link account Add transactions”. Then, click the “Add account” button.
- Now, enter the web address of your bank in the “Search” field. Alternatively, you can enter the name of your bank.
- Choose your bank from the results.
Note: In case you see several options then you should pick the type of account you wish to connect to. For instance, you wish to connect the business account In this case, you should label it Business (if available in options).
- In case your internet browser fills the details automatically, you need to clear it all. This makes sure that your browser does not enter the old login credentials.
- Now, add your username and password manually for the bank account. In case the bank displays a “Show” button then choose that button in order to confirm that the password is correct.
- Click on the “Continue” button.
After following all these steps, the password and the user id would be updated successfully. Since you have connected to the bank account so the error 103 in QuickBooks Online must have gone and you can proceed with the online banking with no interruption.
Method 3: Enable Third-Party Access
Some of the banks require certain permissions so that they can connect your bank account to other services such as QuickBooks Online.
So for this, you will have to check if your bank requires such permission. You can also reprint checks in QuickBooks. If yes then you should enable third-party access by following the bank instructions. But in case you wish to connect your KeyBank account to the QuickBooks then you can follow these steps:
- Go to “ibx.key.com” or “key.com”.
- Then, log in to your account that you wish to link to QuickBooks.
- Click on the “User Profile” option.
- Now, enable the “Third Party Access” in the “Password and Security” window.
- Hit the “yes” button to confirm your action.
This is how you can turn on the third-party access if it is required by your bank. All you have to do is visit the KeyBank account, log in to your bank account, and enable Third Party Access to use online banking in QuickBooks.
Method 4: Disconnect the Account
Another method to remove error code 103 in QuickBooks Online is to disconnect the bank account. To do so, you can pursue the steps mentioned below:
- Click on the “Transactions”.
- Then, click on the “Banking” option.
- Here, you can pick the account that you would prefer to stop or disconnect.
- Then, click on the “Pencil” icon.
- After this, click on the “Edit Account Info” option.
- Here, verify the info next to the “Disconnect the account on save”.
When you are done following these steps, the bank account would be disconnected. As a result, the error code 103 would have vanished.
Final Verdict
Online banking errors are common as the bank website can get crashed. However, error code 103 pop-up on your screen when the login details you are using are no longer acknowledged. If that is the case, you can simply update the login details by changing your user id and password.
In this guide, we have talked about different ways of removing error code 103 in QuickBooks Online. For instance, you can verify the credentials you are using, edit the login details, add a new bank account, disconnect the account, or enable third party access if required by your bank services.
After following all these steps, the error code 103 would be disappeared and you can proceed with the QuickBooks online banking without any interruption.
QuickBooks often come up with different problems. If you facing other errors in your
accounts such as QuickBooks Errors OL 332, then you can read this guide to resolve the error. In case you wish to add an account to QuickBooks Online, read this detailed blog with a step by step guide.