Damages or corruption in company files often prevent QuickBooks from opening them. Also, When an incorrect way is used for opening them, the software cannot open the company files. On the basis of the various causes of the problem, we have come up with reliable fixes. On seeing that QuickBooks will not open company files, you should first check that the method used for running them is appropriate. Followed by this, you can rename the extensions of “.ND” files, “.TLG” files, etc., to fix the errors in your company files.
Moving further, you can read about the troubleshooting measures to apply when you are unable to open your company files in QuickBooks, QuickBooks Desktop, and QuickBooks Point of Sale.
This is a list of topics and fixes that we will be reading about:
QuickBooks will not open your company files due to the following reasons:
To open QuickBooks company files without any problems, use the correct method. When an incorrect method is implemented for opening the files, difficulties can arise. If QuickBooks cannot open company files even now, then rename the “.ND” and “.TLG” extensions. Along with this, the location of the company files can also be changed.
More information about these fixes has been provided below.
In trying to open a particular company file in QB, you may find problems. Possibly, QuickBooks is unable to open this company file due to the incorrect method used for running it. To correctly access the file, make use of the Open or Restore Company option in the File menu. Decide the file’s type. Then from the company file’s location, open it.
The extension files “.ND” and “.TLG” should be renamed when you notice difficulties in running your QuickBooks company files. To rename them, first visit the files’ folder. Using the Rename option, make changes to the transaction log file’s names. Then launch a company file that was not getting opened. Hopefully, it should get opened now.
Below, you can find the complete steps to apply this fix:
Note: Avoid deleting the “.ND” and “.TLG” extension files. In the future, they can be used for data recovery.
The location of the company files of QB needs to be bug-free. When it is not so, errors will emerge when the files are being opened. For this reason, we believe that when a location is not free from errors, it should be changed. This is to say that you can move your company files to another location, preferably on the C: Drive. Following this, the QuickBooks company file won’t open error should be removed.
In doing so, the location of your company file will get changed. After this, the new location or folder should be used for running the files of QuickBooks.
On finding that you cannot open a company file in QuickBooks, check whether its name is problematic. In addition, it will be of use to confirm whether there are more files that have problematic names assigned to them. After confirming the same, you can right-click on those files and pick Rename. The new names assigned should comprise less than 3 letters.
This fix can be understood better with the following directions:
Note: The new name should include only 3 letters.
When the users cannot open company files in QuickBooks Desktop, they’re suggested to update the software. Prior to this, the version of the accounting software should be checked via Product Information. To start updating, the Help menu can be opened for choosing Update QuickBooks Desktop. The Update Now option will help in proceeding ahead. Soon, you will have to exit and re-open QB Desktop to install the latest version.
To check the current version of QB Desktop and then update it, these instructions can be used:
Note: To enable the auto-update process, choose “Update QuickBooks Desktop” in “Help”. In “Options”, press “Yes”. Tap on “Yes” to enable auto-downloads for PCs on the network. Then press “Close”. Please remember that enabling QuickBooks Desktop to get automatically updated is optional.
In QuickBooks Point of Sale or POS, you can open your company with no errors by running the Rebuild Data utility. This utility works to remove the bugs that can affect the file and prevent it from getting opened. In addition to this, the Verify Data utility can also be implemented. Soon, you will notice that the QuickBooks POS won’t open the company file error has been cleared.
In the sections that you are now about to read, the instructions for running these QuickBooks utilities have been mentioned.
To fix the issue of QuickBooks POS cannot open a company file, running the Verify Data utility of QB will be thoughtful. You can find this utility in the File menu. Press Ok when you see a message stating that QuickBooks Detected No Problem with Your Data. After this, a company file can be opened. The utility will check the file. Later, it will provide you with suitable options to continue troubleshooting the exact problem.
In QuickBooks Point of Sale, difficulties in running company files can occur due to damages in the software. The Rebuild Data utility, available in the File menu, can be used for repairing those damages. The utility will initiate a process. You can wait till its completion. Afterward, the software will show no problems in opening the files.
To open your QuickBooks company files with the help of the Rebuild Data Utility, please make use of the following steps:
With this, the QuickBooks POS won’t open the company file error will be resolved.
An outdated version of QuickBooks is likely to show problems as you run your company files. Sometimes, there can be other causes like damages that may come in the way of opening the files. Here, we found that opening your company files should not be problematic when the version of the accounting software has been updated. Also, the correct method ought to be used when the files have to be accessed.
In another suggested reading, we have explained how you can change the company name in QuickBooks. Should you need to change its name, you can click here to know more.