A Complete Guide to Fix QuickBooks Error 100

QuickBooks Desktop Point of Sale (QB POS) is generally used by stores to sell goods and services. It is also helpful for accepting debit and credit payments. However, some users report QuickBooks error 100 while working with a POS device. This error can sometimes prove very difficult to deal with. This is why we bring to you this guide that helps you get past this error effectively. Here we go: 

Reasons behind QuickBooks Error Server 100

There are three primary reasons behind this error. They are as follows:

• Technical problems in POS Database Manager Service.
• Your computer does not meet the requirement to run QuickBooks POS.
• Microsoft.Net Framework is not installed properly on your system.

To deal with error 100, you need to make sure that you meet the system requirement and get sufficient resources for your Windows system and QuickBooks Desktop POS software.

System Requirements for QuickBooks Desktop POS

• Processor:
  • For a single user: 2GHz minimum, however, 2.8GHz is recommended.
  • For multiple users: 2.8GHz processor, although 3.5GHz is recommended.
• RAM: It should be 4GB. However, 8GB is recommended.
• Disk Space: Excluding the company data file, it should be 1GB of disk space.
• Natively installed Windows (US version).
• Optical Drive: 4X DVD-ROM drives for DVD or CD installation until POS is downloaded from Intuit.
• Screen Resolution: 1280 x 768 resolution or higher.
• Strong internet is required.
• Software compatibility.
• Download the QBPOS Troubleshoot Connection tool
  • QuickBooks Desktop Point of Sale 18.0
  • QuickBooks Desktop Point of Sale 12.0

Once you have it all in place, you can start repairing QuickBooks error 100 on your POS software.

How to Fix QuickBooks Error 100?

To fix QuickBooks Error 100,  you can configure the server settings as well. But before that, you should install the QuickBooks Desktop POS updates (if available any). To prevent any loss of data while performing the following methods, we suggest you create a backup of your data file or POS software:

Method 1: Update the Point of Sales Updates

Before implementing any technical methods, one has to make sure that all the QuickBooks Desktop POS updates are installed. Here is what you need to do to install manual updates:

• Launch the “QuickBooks Desktop POS” software.
• Click on  “Product updates page”.
• Here, you need to make sure that “Point of Sales” is chosen as the product.
• Then, follow the on-screen instructions to complete the manual update installation process.

After installing the updates, you will have to reboot the system. Along with this, one has to rename your Intuit Entitlement Client Folder.

Method 2: Create a User Account for Windows

In this method, users need to create a new user account with administrator rights. To do so, you can pursue the instructions given below:

• Go to the Windows “Start” button.
• Type “User Accounts” in the search bar.
• Press the “Enter” key.
• Now, click on the “Manage user accounts” option.
• Go to the “Manage another account” tab.

• Here, select the “Create a new account” option.
• Give this account name, e.g., “Test”.
• Select “Administrator” as the “User Type”.
• Now, log off your Windows account.

Once you are done creating and logging out of the user account, you can again log in. Thereafter, you can open Point of Sale and verify if the error persists.

Method 3: Restart QBPOSShell

By closing and restarting the QBPOSShell, you can troubleshoot QuickBooks Error 100. This can be done via Task Manager. Let’s know how to do that in the following steps:

• First of all, close all the tabs related to “Point of Sale” software and use the “Ctrl + Alt” Delete” keys on your keyboard.
• If required, click on “Start Task Manager”.
• Go to the “Processor” tab.
• Click on the “Image Name” column to sort the result alphabetically.
• Now, click right on the “QBPOSShell.exe” file.
• Hit the “End Process” button.
• Close the “Task Manager”.

This will stop the services running in the background. Later, you can launch Point of Sale software.

Note: If you find multiple QBPOSShell services then you need to follow the steps mentioned for Troubleshoot Compatibility.

Troubleshoot Compatibility

• Click right on the “Point of Sale” icon on the Desktop.
• Now, select the “Troubleshoot compatibility” option.
• Click on the “Try recommendation settings”.
• Follow the on-screen instructions.

Once you are done adjusting recommended settings, you can reboot your device. Then, launch Point of Sale to verify if you have fixed the error.

Method 4: Uninstall QuickBooks Desktop Point of Sale

If you encounter a QuickBooks Error 100 then you can try uninstalling and reinstalling the QuickBooks Desktop Point of Sale software.

Important Note: Before uninstalling Point of Sale software, do not forget to take a backup of the data, save essential files that you need to open, and close all the programs.

Now, based on your Windows version, users can follow these steps to uninstall QuickBooks Desktop Point of Sale software from the Control Panel.

Windows 10

• In the Windows search bar, type “Control Panel”.
• Click on the “Control Panel” when it appears in the result.
• Now, go to the “Uninstall a program”.

Windows 8

• Click on the “Start” menu.
• Scroll down to find “More Settings”.
• Click on “Control Panel”.
• Go to “Uninstall a program”.

Windows 7

• Click on the “Start” menu.
• Go to “Control Panel”.
• Switch to “Uninstall a program”.

Once you get into the Control Panel (Programs and Features) window, you can do the following:

• Click right on the “QuickBooks Point of Sale XX”. (Here XX denotes the year of software).
• Select the “Uninstall” button.
• If you see the “User Account Control” window, click the “Continue” button.
• Follow the on-screen instructions to successfully remove the software.

After you uninstall QuickBooks Desktop Point of Sale software from your Windows computer, you can rename the folders that are specified below:

• Rename the “QuickBooks Point of Sale XX” folder. This must be located in the following location:
  • C:\Program Files\Intuit\QuickBooks Point of Sale XX
• QBPOSDBSrvUser folder located in C:\Users
• C:\ProgramData\Intuit\QuickBooks Point of Sale XX folder

When you are done renaming these files and folders, you can also remove your QBPOSDBSrvUser Windows login. Here is the step by step guide for that:

• Press the “Windows + R” keys on your keyboard. This will launch the “Run” dialog box.
• Type “User Accounts” in the text field.
• Press the “Enter” key.
• Now, click on the “Manage user accounts” option.
• Go to the “Manage another account” tab.
• Here, select the “QBPOSDBSrvUser” option.
• Click on the “Delete the account” button.
• Click “yes” to confirm your action.

This will successfully uninstall QuickBooks Desktop Point of Sale software, rename (QB POS) folders, and delete the QBPOSDBSrvUser account. After this, you can restart your device to reflect the changes. Later, you can reinstall the software.

Method 5: Reinstall .NET Framework

After you uninstall QuickBooks Desktop Point of Sale software, the next method is to uninstall the .NET framework. Thereafter, you can reinstall both of them; the .NET framework and QB Point of Sale software.

To remove .NET Framework 4.0 and 4.5, you can jump to the following steps:

• In the Windows search bar, type “Control Panel”.
• Click on “Control Panel” when it appears in the result.
• Now, go to “Uninstall a program”.
• Search for “Microsoft .NET Framework 4.0 and 4.5” and click right on it.
• Select the “Uninstall” button.
• Click the “Next” button.
• Follow on-screen prompts.

This will remove .NET Framework 4.0 and 4.5 from your system. Thereafter, you can reboot your system. Next to this, users are required to install the .NET Framework 4.5. For that, you can do the following:

• Download “.NET Framework 4.5” from “Microsoft’s website”. Make sure you download the combination of 4.0 Client and Extended.
• Then, save the download file on your computer.
• Open that file by double-clicking on it.
• Follow the on-screen instructions.

After you install the .NET Framework 4.5 successfully on your system, you can reboot the computer. If you find any difficulties installing .NET Framework 4.0 and 4.5 on a Windows computer, please contact Microsoft or connect with some IT professionals.

Method 6: Restart QBPOS Database Manager Service

One of the best methods to fix the error is to restart the QBPOS Database Manager Service. You can follow the steps depending on the Windows version you are using:

Restart QBPOS Database Manager Service on Windows 7 or Vista

• When an error appears on your screen, click the “OK” button.
• Restart your computer.
• Relaunch “Point of Sale” software.
• Now, click on the “Start” menu.
• Go to “All Programs”.
• Select “Accessories”.
• Click on the “Run” option.
• Type “Services.MSC” in the text field.
• Press the “Enter” key.
• Here, you will see the list of services in the “Services” window.
• Find “QBPOS Database Manager Service” and click right on it.
• Choose the “Restart” button.
• Click the “Start” button in case you don’t see the “Restart” button.

Restart QBPOS Database Manager Service on Windows XP

• Click the “OK” button when the error appears on your screen.
• Restart your computer.
• Run “Point of Sale” software.
• If an error does not resolve then click on the “Start” menu.
• Click on the “Run” option.
• Type “Services.MSC” in the text field.
• Press the “Enter” key.
• Here, you will see the list of services in the “Services” window.
• Find “QBPOS Database Manager Service” and click right on it.
• Choose the “Restart” button.
• Click the “Start” button in case you don’t see the “Restart” button

Once you restart the QBPOS Database Manager Service, you can restart your computer and launch Point of Sale software. By now the error should be fixed.

Closure

We hope you found this guide useful. If you have any queries related to QuickBooks Error 100, let us know in the comment box.
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